Our friends in the factory
Our friends in the factory
While we have headquarters in both Australia and the USA, we rely on our team in China to maintain the quality of our products. No matter what location they work from or what role they play, every Reform employee is a valuable part of our family.
Growing together
Starting with a mere 10 employees to now staffing just over 120, the Reform team in China has made great strides throughout the last decade. Staff from Australia and the USA spend several months each year in China working alongside our factory staff - focused on improving efficiency, reducing costs, and maintaining the wellbeing of every employee.
About the owner
Mr. Xiao is the owner of Reform’s factory and a close friend of our co-founder, Rob (In fact, he was even invited to Rob’s wedding in Australia last year). Growing up in a small town in central China, Mr. Xiao has more than two decades of experience in the apparel industry, having worked for brands including ADIDAS before starting his own company.
Ready to start an order?
Ready to start an order?
Get in touch with us to get the ball rolling. One of our expert team members will call and walk you through our ordering process.
CONTACT US NOWFrequently asked questions
Frequently asked questions
Still have questions? Here are some of our most frequently asked questions.
What is the expected delivery time for my order?
Your garments should be delivered to you approximately 8 weeks from the date of your order. If you need your garments sooner, give us a call and we'll see how we can help.
How do I place an order?
We make placing an order easy.
- Play around with our enhanced design lab to get an idea of what products you'd like and begin creating your own design.
- Connect with us and our designers will help you finish your design, as well as answer any questions or concerns you may have.
- You’ll have the option to share your design(s) with your group, and the ability to manage the order and collect payment all from within the platform.
What is the minimum number of products I can order?
We ask that you have a minimum of 25 products per design. Since all of our products are made from scratch, our current manufacturing process simply doesn't allow for us to make individual custom products.
However, when reordering, provided there are no changes to the design we only require a minimum of 10 garments.
How can I get help with my design?
Our design lab is intended only to give you an idea of what you want - our design experts are ready and able to help you with your design whenever you need.
If you are interested in placing an order but need help finalising your designs, please contact us and our talented design team can help you perfect your designs.