Still have questions? Here are some of our most frequently asked questions.
What is the expected delivery time for my order?
While the standard delivery times vary depending on the product (for more details review your product page),your garments should be delivered to you approximately 6-8 weeks from the date of your order. However, if you need your garments sooner please give us a call, we'll see how we can help.
How do I place an order?
We make placing an order easy.
1. Play around with our enhanced design lab to get an idea of what products you'd like and begin creating your own design.
2. Connect with us and our designers will help you finish your design, as well as answer any questions or concerns you may have.
3. You’ll have the option to share your design(s) with your group, and the ability to manage the order and collect payment all from within the platform.
What is the minimum number of garments I can order?
We ask that you have a minimum of 25 garments per design. Since all of our products are made from scratch, our current manufacturing process simply doesn't allow for us to make individual custom products. However; When reordering, we only require a minimum of 10 garments.
How can I get help with my design?
Our design lab is intended only to give you an idea of what you want - our design experts are ready and able to help you with your design whenever you need.
If you are interested in placing an order but need help finalising your designs, please contact us and our talented design team can help you perfect your designs.
Can I order a single product for myself?
Unfortunately, the minimum requirement for ordering is 25 garments for your first order; Because all of our products are made from scratch, our current manufacturing process simply doesn't allow for us to make individual custom products.