Delivery and returns

Free standard shipping is available for the United States excluding Puerto Rico.

Your group's order will be delivered to a single address nominated by the order manager. Please note we are unable to deliver to a PO Box address.

Your group's order will be delivered to a single address nominated by the order manager. Please note that we are unable to deliver to a PO Box address.

We don't currently ship internationally, but please contact us to see if we can help.

If you have an issue with the order you have received, please contact our team within 14 days of receiving the garment to discuss the issue. If the product is defective or not what you ordered, we will organize a replacement.

For more information, please visit our Returns and refunds help page.

We are unable to refund or exchange items due to incorrect selection. Please be careful when ordering and check all the details in your order confirmation email. Ensure you have checked your size before ordering. Additional information on sizing.

If there is a problem with your order, please contact us within 30 days. Our customer care team is standing by to help, and will endeavour to resolve any issue for you quickly. If we’re contacted after the 30 days, it makes it extremely difficult for us to rectify any situation due to the customization of our garments. Provide as many details as possible, including your name, phone number and a picture of the suspected problem, and a customer care team member will assess your garment and resolve the issue as soon as possible.

See Return and Refunds for more information.

Delivery takes approximately 7-8 weeks from when we receive your group’s order. Once we commence production on the order, we will send a confirmation email with an estimated delivery date to the order manager.

Please note that if you are part of a group order, delivery is 7-8 weeks from when your order manager submits your group’s order, not when you place your individual order.