Delivery estimates
We know how important it is for you to receive your custom garments when you need them. The delivery estimate tool shows you when you need to finalize your order to ensure we can deliver the order in time.
The delivery estimate tool is available on Buy Now orders. For information on managing your delivery for Buy with a group order, head to Delivery Planning and Order deadlines.
The tool is available on your order page as well as at checkout. We recommend you check and edit your delivery estimate as soon as you open your order.
Accessing and editing your delivery estimate
Select DELIVERY ESTIMATE at the bottom of the page when ordering or in the delivery details section at checkout.
From the dropdown, select when you would like to receive your order.
As soon as possible
This will give you the fastest possible delivery date based on submitting your order today.
After a specified date
This allows for delivery 1 business day after your selected date. This is a good option for schools where you may be closed for holiday periods.
Select the date you want the order delivered after on the calendar.
Before a specified date
Select this option if you need your order by a specific date, if it's later than the fastest delivery date.
Select the date you want the order delivered before on the calendar.
Dates will populate in the following fields:
Submit full order by - This is the date by which you must submit our order and make payment in order to receive your delivery on the date in the "Estimated delivery on" field.
Estimated delivery on - This is the date your order is expected to be delivered, as calculated by the "Submit full order by" date and our production time.
Due to the complex and custom nature of our products, we are unable to produce orders faster than our current production time.
For more information on deliveries, visit Delivery address and locations and Tracking your delivery.
Popular questions
When using the "deliver after" or "before a specified date" options, if you select a date that is less than our required production time, an error message will show.
Due to the complex and custom nature of our products, we are unable to produce orders faster than our current production time.
You can select a later date, or select "as soon as possible" to see your earliest possible delivery date.
You may be seeing a different delivery date than expected for one of the following reasons:
- Our delivery partners will deliver Mon-Fri, excluding local public holidays.
- At some times of the year, our production time is longer due to public holidays. This will be factored into the delivery estimate to give you the most accurate estimate possible.
You can use the “After a specified date” option in the delivery planner to ensure your order is not delivered during the holidays.
- Select EDIT next to Group deadline.
- In When would you like to receive this order? select After a specified date.
- Select the first date that your delivery address will be open after the holidays.
- Select SAVE DELIVERY PLAN.
For more information, head to Delivery planning and order deadlines.