Managing personalised orders

If the design/s you have added to your order feature a custom name or number, you or your group members will be asked to enter the details when placing an order.

For further information on how your group members can personalise their order, head to Personalising your order.

Editing your group’s custom names or numbers

Your group’s orders will display in the Added order items section.

To edit the personalisation on an order:

1. Select EDIT next to the order you wish to change.

2. Make the required changes to the personalisation fields. As you type, the preview area will display the name in the selected font.

   1. If the lines on the outside of the preview area turn red then the custom name is too long.

3. Select UPDATE ITEM.

   1. If the order was placed by a group member, they will receive an email confirming the changes.

Character count

The number of characters you can use in your custom name will depend on the font selected, the characters used, and the position where it is placed.

When you are placing your order, the Preview Area will show you if your desired name fits. Type your name into the corresponding field to see it displayed in the Preview Area.

As a general guide:

• Large custom names will fit approximately 12-14 characters.

• Small custom names will fit approximately 20-24 characters.

• Custom numbers are restricted to 2 numbers only.

Font character support

Font support within your custom name is based on the font selected in the design process. The following characters will be able to be selected within the ordering process where you or your group are entering your personalised custom name. Characters that are not supported are currently not able to be produced.

Font: Lobster & Oswald Bold

!"#$%&'()*+,-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[]^_`abcdefghijklmnopqrstuvwxyz{|}~ÀÁ ÃÄÈÉÊËÌÍÎÏÑÒÓÔÕÖÙÚÛÜÝàáâãäèéêëìíîïñòóôõö÷ùúûüýÿĆćĈĉČčĎďĚěĜĝĤĥĨĩĴĵĹ弾ŃńŇňŐőŔŕŘřŚśŜŝŠšŤťŨũŴŵŶŷŸŹźŽžẀẁẂẃẄẅỲỳ–—‘’‚“”„

Font: Brando